How SIP Trunking Works:

SIP trunking sends all of your telephone text and video Communications over a network IP instead of routing voice calls over copper lines and dedicated circuit-switched networks, SIP trunking involves sending the voice calls over data networks such as the Internet. Through a SIP trunk, VoIP users can make calls to any phone without telephone lines by connecting to a compatible hosted PBX system.

You need three necessary elements to operate a SIP trunk the SIP Provider for the services, a phone system that can enable SIP, and a border element to make the connection between your network and the PSTN or an external IP carrier network. These border elements can be a firewall or switch, and are usually managed by your SIP Trunking provider. With only these three simple elements any business can vastly boost its telecommunications reach.

Most Common Advantages of SIP Trunking Services:

Using SIP allows small businesses to easily appear large and professional with a level of service often reserved for more expensive solutions. This also makes it easier for a large business to maintain their local presence, as all SIP and VoIP calls are local calls – customers don’t have to dial a generic call center number. There are of course more benefits and advantages.

• SIP’s flexibility allows for users to add or subtract as many phone lines as they need, without the hassle of overpaying for unused lines, or waiting for your phone company to sort it all out. Everything can be handled directly through dedicated web portals.
• While regular phone lines can be disrupted by bad weather and rely on expensive phone companies, SIP trunking can work in disaster scenarios by properly rerouting and prioritizing calls to different networks or phones.
• With SIP Trunking the system can grow without even adding new hardware, a new trunk for extra phone lines doesn’t require any new devices.
• Always have your phone number anywhere you travel or move, as your number isn’t bound by location. Any internet connection can serve as a temporary link to your SIP network.
• If your business does a lot of calling oversees, SIP can offer free international calls based on your provider and pricing plans.

How SIP Trunking Can Improve Your Business Communication

By using SIP trunking companies can avoid the fees and hassles associated with older phone services. Older services required the purchase of a new trunk that included at minimum, 24 additional lines. You may have only needed just one additional line, but you had to purchase an entire trunk – now you spent more money on 23 useless lines. One of SIP trunking’s greatest features is its scalability, it will grow seamlessly with your business, or even shrink if your needs change.

Because SIP trunking combines video, data and voice all into one single line, your local, long distance, broadband internet service, and even video calls are all handled through one network. With the right bandwidth allocation, you can ensure the necessary resources are available for standard internet use, while maintaining a consistent call volume and quality.
Now with every service on the same network, the necessary hardware you need on site is significantly less. Gone are the days where you need in house IT managers just to stay on top of your phone lines, with Sip technology nothing is on-site. Your provider sets up a SIP proxy server to route incoming, outgoing and PBX calls and they even take care of all technical support to cut down on costs and repairs.

Service outages should never happen again with SIP trunking. If one location shuts down temporarily, SIP trunks will automatically reroute calls to other locations and extensions to at least partially restore services. If there is an unexpected power outage, calls can be rerouted to a separate satellite office. Companies that work internationally, or if they are considering outsourcing, they can take advantage of this benefit. The flexibility of SIP trunking allows you to spread staff across the country or even the world.

Why Use SIP Trunking Over Alternative Solutions:

By sending all of your data over one single connection, it doesn’t take much to start saving money with a SIP trunk. In addition to providing businesses with substantial cost savings by eliminating the need for expensive PRIs, and local PTSN gateways. SIP trunks alone are more than 25% cheaper than PRI trunks, and that’s before calling rates. SIP even allows you to make free voice calls between any offices on the same VoIP system. SIP is also extremely flexible and easily capable of scaling to meet the growing demands of companies large and small. PRI Trunking is quickly becoming the outdated service. Whereas PRI trunking can fail in adverse weather, SIP services ensures you will stay connected and reroutes calls as necessary. As an internet-based replacement for traditional phone service, SIP is a central part of how VoIP works and allows for a more robust, and flexible communications system.

Choosing the Right SIP Trunk Solution:

Once you’ve decided SIP trunking is the right service for your business, the most important step is to then choose which SIP provider best fits your needs.

• Network – With a lot of provider’s simply rebranding SIP trunking service hosted on other provider’s networks, it’s important to distinguish if the network is hosted and run by your SIP provider directly. Everything is easier without a middleman.
• Security – A standard concern for almost any service over the internet, it’s important to ensure the necessary security measures are in place to keep your information safe. With all of your data transmitted over the Internet you would want your SIP trunk to be secured with a solid, protected network and anti-fraud system in place to monitor any feedback and mitigate any risks.
• Number Porting – If you want to keep your existing phone number, make sure your provider is capable of number porting from your specific region. Most services and providers do offer porting, but it can be limited in different regions around the world.
• Customer Service – Although SIP Trunking itself does a good job and disaster mitigation, if everything goes down you’ll want to make sure you can get ahold of your provider as soon as possible. A five minute outage could quickly turn into a massive, and costly, headache.
• Pricing – As with any service, pricing will vary based on different providers and levels of service offered. Of course, you pay for what you get and if you want business-class service you should be prepared to pay respectively. Those rebranding offers tend to be on the cheaper side, but quality might suffer.

For more information call us at 800.737.4430 or contact us online.